What is a Network Operations Center (NOC)?

Definition of Network Operations Center(NOC)

Network Operations Center, or NOC for short. It is a team composed of network engineers, system administrators, and security engineers. Its purpose is to ensure the safe operation of network equipment, real-time exchange of data and provide emergency response protection in case of network attacks. NOCs typically work closely with the IT organization and senior corporate leadership to ensure network reliability. To ensure the stable operation and security of an enterprise's network, a good network operation center (NOC) is very important.

What is the structure of NOC?

A network operation center (NOC) is generally composed of three centers (network service center, command and dispatch center, and display experience center).

 

What are the main responsibilities of the NOC?

Network monitoring and maintenance

Network monitoring and maintenance is the most basic responsibility of NOC. Its core task is to track and monitor the flow and exchange of data packets, ensure network security, and detect and prevent network failures.

Optimize network performance

The NOC team needs to optimize network performance. This work includes increasing network bandwidth, modifying router and switch configurations, and more. Optimizing network performance can improve network speed and efficiency, and overall improve user experience.

Respond to cyber threats

The NOC team also needs to respond to network threats, including responding in time when an attack is encountered, to ensure the safe and stable operation of the network.

Why should SOC and NOC work together?

Security Operations Center (SOC) and Network Operations Center (NOC) complement each other to ensure smooth operations. They are all responsible for observing, identifying, analyzing, prioritizing, escalating, and resolving issues, but the problems and solutions they address are very different.

1.Security Operations Center (SOC):

SOC mainly focuses on information/data security by identifying any events and alerts that affect the security of information assets. The SOC team continuously monitors and analyzes corporate security and responds quickly when issues are discovered to ensure the security of corporate IT infrastructure. So the SOC mainly performs operations based on network security.

2.Network Operations Center (NOC):

The NOC is primarily concerned with any network-related events and alerts that affect performance and availability. The NOC team manages incidents in a manner that meets service level agreements (SLAs) and reduces downtime. It is also known as Network Management Center. It continuously supervises, monitors and maintains telecommunications networks. If necessary, the performance and health of the network will be analyzed and any required actions will be taken.

There are subtle differences in the responsibilities of the two, but they are indeed essential differences. To be sure, both are responsible for identifying, investigating, prioritizing, and progressively resolving issues. The type of problem and the impact it has are different. The NOC is responsible for handling events that affect performance or availability, while the SOC handles events that affect the security of information assets. The goal of each is to manage risk, but the means of accomplishing this goal differ markedly.

The ideal system is one where the NOC has access to the SIEM, so it can collaborate with the SOC and each other can complete their tasks. The SOC identifies and analyzes problems, recommends repairs to the NOC, and the NOC identifies the impact of these repairs on the enterprise, and then performs corresponding repairs and implementations. As the network operation center, the NOC is the basis for maintaining the stable operation of the network.

 

What is the role of video walls in NOC?

In the network operation center, the video wall can be used to display real-time network monitoring data, network operation status and other information. By splicing multiple display screens together, the relevant staff can have a clearer and more comprehensive understanding of the operation status of the network to present richer visual effects. In addition, it can respond and deal with unexpected network problems more quickly.

In addition, the video wall can also be used as the command and control center of the NOC, providing an environment for centrally displaying and monitoring network operation status. Through the large-screen display effect of the video wall, relevant staff can observe and analyze network data more intuitively, so as to better manage and operate the network.

To sum up, the video wall plays an important role in the network operation center and can provide better network monitoring, management and operation effects.

The value of building NOC:

Scalability:

Can expand with the business to new locations and markets

Always On:

The 24x7 capability of the NOC means that someone is always there to keep all the software, hardware and network up and running.

Rapid Response:

A NOC is designed to continuously monitor network systems, quickly identify a problem and respond to stop it before it happens.

Network Optimization:

The NOC provides real-time reports on the health of the network, identifying areas for improvement. Fix what's lacking to build a better web.

 

Large-scale video wall installations are a key resource in providing a holistic view of the network ecosystem, welcome to iSEMC's Network Operations Center solutions.

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